Upserve POS and GuestCenter by OpenTable are revolutionizing the entire guest experience by delivering the most comprehensive reservation and guest management tool available today. Together, OpenTable and Upserve are leveraging each guest’s unique preferences and reservation history to empower restaurants to provide the highest level of hospitality by creating custom guest dining experiences.
- Review guest profiles right on the POS (including dining preferences, dietary restrictions and order history) to prepare for the night ahead.
- Surprise and delight guests with knowledge around their favorite dish, drink or occasion.
- Better predict when the next guests can be sat with course updates communicated right to your host through the POS.
- Better prepare for shifts with reservation details summarized in the daily Shift Prep email.
How does it integrate?
The OpenTable integration with Upserve provides:
- Enhanced shift prep, allowing managers to review guest profiles and dining preferences to prepare for the night ahead as reservations roll in.
- Access guest insights, such as dining preferences and dietary restrictions at the start of the shift right in the POS.
- Provide hosts with updates on which course the diners are enjoying so they have a better idea of when the next table will turn and the next guests can be sat.
- Automatic Check Creation when Seating Guests
- Table Event Updates
- Guest Insights
- Shift Prep